Mike and I have been talking about this situation and we just wanted to take a minute and apologize to those of you that were upset by our recent email. To those of you who had done business with us in the past, I believe you know that we have always done our best to provide quality products at the lowest possible prices with excellent customer service – in our excitement to share our new website and extend those quality offers and services to our IAP friends we did not foresee or consider that folks would find this intrusive or have their feelings hurt in any way. We have always tried to treat everyone here as we would hope you all would treat us and as we would want to be treated. In retrospect while we would not mind if any of you sent us such an email, it is clear that some of you do not feel the same way and we both feel badly that we have upset people that we consider friends. That was certainly not our intent and we NEVER would want anyone to feel spammed by us in ANY way. I'm sure most of you notice that we don't promote our products in every other post we make – we also don't send out a plethora of emails; in fact this is the first time we have done a large mailing since being a member of IAP. That being said, we're sorry that this was done in a way that upset some of you in such an extensive manner. If you prefer not to receive any future emails we will remove you from our email list as we previously stated (simply click the link at the bottom of the email you received or send us a PM and we will remove you from our email list. We hope that you will all just keep in mind and take into consideration that this was a bit of over eagerness on our part to share our good news with fellow pen turners and we thought trying to help a few friends out at the same time.
We recognize that not everyone was upset by our email, so we also want to thank those of you who have taken the time to visit our new site and have already registered or as the case may be registered again. The response and support you all have shown has been overwhelming and we appreciate each of you very much!!