CSUSA group buy CLOSED**Backorders received
- Thread starter MesquiteMan
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MesquiteMan
Retired Head Moderator
I am not sure what is going on. My credit card was charged on 12/06 so I was really expecting the balance of the order a few days ago. They did not send a tracking number or anything so I am not sure. I will try to call today and see if I can find out where it is.
Gary Max
Member
I don't know that this applys------but the mail is running real slow in this part of the world---I just waited 5 days for a box to travel 300 miles.
mewell
Member
Curtis - Did you get more info on this?
The last update - posted 13 December - indicated that the backordered items had been received from CSUSA and would be sent out directly. Has anyone who had a BO'ed item from this group buy received their's yet? The PO in this little ol' part of NC is not the most reliable, so if they HAVE gone out, they might have some 'splainin' to do...
MesquiteMan
Retired Head Moderator
Bob,
I am not exactl sure what the he77 is going on! I received a bunch of stuff from CSUSA in December as mentioned but there were no pens un-acounted for. We did have a bunch of stuff that was backordered and some folks choose to cancel while others choose to wait. I should have just insisted that everyone with backorders cancel but I was trying to be accomodating. When I received the backordered items in December, the only things that were still backordered were items that woudl not ship until February and were items that folks had canceled. I called CSUSA and told them to cancel everything that was not already shipped. Your kit must have been one of them for some reason. I am not exacly sure how it slipped through the cracks on my end since I thought I had a failsafe system for tracking everything. I obviously was wrong! I do see your Jr. Gent FP that was not shipped in my system now and it shows unshipped. I don't know how I missed it. My sinceresy apologies for that.
Since everything has been canceled here is what I see are the options:
Your choice, please just let me know what I need to do to make it right.
Once again, I am really sorry for the screw up.
I am not exactl sure what the he77 is going on! I received a bunch of stuff from CSUSA in December as mentioned but there were no pens un-acounted for. We did have a bunch of stuff that was backordered and some folks choose to cancel while others choose to wait. I should have just insisted that everyone with backorders cancel but I was trying to be accomodating. When I received the backordered items in December, the only things that were still backordered were items that woudl not ship until February and were items that folks had canceled. I called CSUSA and told them to cancel everything that was not already shipped. Your kit must have been one of them for some reason. I am not exacly sure how it slipped through the cracks on my end since I thought I had a failsafe system for tracking everything. I obviously was wrong! I do see your Jr. Gent FP that was not shipped in my system now and it shows unshipped. I don't know how I missed it. My sinceresy apologies for that.
Since everything has been canceled here is what I see are the options:
- I would be happy to send you one of my own Jr. Statesman FP kits (I don't make Jr. Gents) to make up for it.
- I would be happy to order you a Jr. Gent FP kit and send it to you
- Or I can refund the amount for the kit that did not get shipped plus applicable paypal %
Your choice, please just let me know what I need to do to make it right.
Once again, I am really sorry for the screw up.
Curtis...
Many thanks for the update, and for your very kind offers for resolving the issue. I have sent you a PM regarding the particulars.
Many thanks for the update, and for your very kind offers for resolving the issue. I have sent you a PM regarding the particulars.
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