Bad customer report

Signed-In Members Don't See This Ad
sbwertz said:
I have never been stiffed for a pen, but I am a computer consultant and I've been stiffed a few times by clients. Strangely enough, it is the big companies that are usually the ones most likely to be slow or non-payers. More than once I've had to tell them "Yes I will come fix your computer, but there will have to be a check waiting for me for the balance you owe me before I walk in the door." Funny, but the little Mom & Pop places and home users have NEVER stiffed me and I have had my own computer consulting company since 1980.
Click to expand...


My son also does computer consulting from home. He's done work for companies all over the US. (You ever did any work for Broken Arrow in AZ?) He'll have to do it a little long distance after next year.....his wife is being stationed in Japan.


Barney
 
Signed-In Members Don't See This Ad
titan2 said:
My son also does computer consulting from home. He's done work for companies all over the US. (You ever did any work for Broken Arrow in AZ?) He'll have to do it a little long distance after next year.....his wife is being stationed in Japan.


Barney
Click to expand...

With the good remote control software out there now, you can do a LOT of computer recovery over the internet. Check out LOGMEIN. I support computers in CA, OK, Ny, CO, etc. (It is hard to change out a hard drive by remote control, however:biggrin:
 
My policy is my costs up front to even make a pen (non refundable). that is the cost of parts and materials. then the remainder of payment when it is ready to ship. I will send photos of the finished pen etc if they want to decide if they want to see what they are buying.
 
Daniel said:
My policy is my costs up front to even make a pen (non refundable). that is the cost of parts and materials. then the remainder of payment when it is ready to ship. I will send photos of the finished pen etc if they want to decide if they want to see what they are buying.
Click to expand...

That is my policy too if the customer causes a stink, otherwise I get it all upfront. It is very rare that people raise a stink :biggrin:
 
IPD_Mrs said:
I really hate to say it, but dealing outside of the IAP is a lot different. The dealings with folks on here can lead to a false sense of security when dealing with other entities.
Click to expand...
Actually not so different. IAP members have been burned rather well by other members.
 
wolftat said:
I have to say that I totally agree that this is a rotten thing to have had happen, but sending someone to the persons home to talk with him about it can be an even bigger mistake. If someone were to show up at my home, I would take that as a threat and would react likewise. I have been taught to take the threat out of the equation at whatever cost. Someone coming around the place where my family lives would cause a reaction that could result in something you don't want to think about. I would send him a nice email, letting him know that you still have not received a check and request that he send a paypal payment or an echeck. In the future, you may want to conduct all business transaction through email so there is always a record of what transpired. Good luck with whatever choice you make.
Click to expand...

If someone stole 4 pens from you and you knew where they lived, would you or would you not go over and confront them? Just sayin. :biggrin:
 
babyblues said:
wolftat said:
I have to say that I totally agree that this is a rotten thing to have had happen, but sending someone to the persons home to talk with him about it can be an even bigger mistake. If someone were to show up at my home, I would take that as a threat and would react likewise. I have been taught to take the threat out of the equation at whatever cost. Someone coming around the place where my family lives would cause a reaction that could result in something you don't want to think about. I would send him a nice email, letting him know that you still have not received a check and request that he send a paypal payment or an echeck. In the future, you may want to conduct all business transaction through email so there is always a record of what transpired. Good luck with whatever choice you make.
Click to expand...

If someone stole 4 pens from you and you knew where they lived, would you or would you not go over and confront them? Just sayin. :biggrin:
Click to expand...
If someone stole 4 pens from me, they would be hauling their carcass away before he ever got home. And yes, I would probably confront them, but that is also the reason I don't recommend others do that.
 
Padre said:
sbwertz said:
I have never been stiffed for a pen, but I am a computer consultant and I've been stiffed a few times by clients. Strangely enough, it is the big companies that are usually the ones most likely to be slow or non-payers. More than once I've had to tell them "Yes I will come fix your computer, but there will have to be a check waiting for me for the balance you owe me before I walk in the door." Funny, but the little Mom & Pop places and home users have NEVER stiffed me and I have had my own computer consulting company since 1980.
Click to expand...

The "Mom and Pop" places are like you and me, and they depend on the goodwill of others to keep their doors open. Big companies just sometimes 'forget' about us little folk.:frown:
Click to expand...

Extend that... I used to wait tables. I've worked in fancy restaurants, and not so fancy (like the Chicken Dinner Restaurant at Knott's Berry Farm.. yumyumyum). I found that the people that act "moneyed" tip for crap. The "average Joe" type tips awesome.

The more rarefied the air, the harder it is to crack open the wallet.
 
You must log in or register to reply here.
Back
Top Bottom