Where do you buy---??????

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Gary Max

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Ok it's time for a PC up grade. My system is 8 years old and still running 98SE. I don't need a super computer--- I am stuck with using a phone line-----no DSL out here.
Where would you buy from????????
 
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Gary,
I use Dell on 6 desktops and 1 laptop. Never had any problem, but we don't use them to play games or any software that takes major graphics cards. Right now Dell has a pretty nice computer for $499 that includes a 19" flat pannel wide screen monitor.*
http://www.dell.com/content/products/features.aspx/featured_dotw_dimen?c=us&cs=19&l=en&s=dhs&~ck=anavml
The price includes 1 gig of memory 250 gig hard drive 56k modem and 16x DVD +rw drive. Also includes free ground shipping.

Anyway I like Dell and have never had a problem. Generally get them in a week from date of order.

Mike & Linda
 
Gary... this is an area I feel confident giving advise in. My day job is working for a school district repairing computers and networks. It sounds as if you want something you don't have much to worry about. I'd check out http://www.dell.com/outlet . Look for a computer with a modem onboard as you said you don't have DSL. Dell has very good tech support and many systems come with a three year warranty. If you choose to look for a system to build yourself I'd go look on pricewatch.com or newegg.com. They are great search engines for computer systems and parts. Newegg has great service in my experience.
 
No broadband...no DSL..??.. I would move [:)][:D][:)]

On the other hand, I agree with other's that Dell is your best bet.



Originally posted by Gary Max
<br />Ok it's time for a PC up grade. My system is 8 years old and still running 98SE. I don't need a super computer--- I am stuck with using a phone line-----no DSL out here.
Where would you buy from????????
 
You might want to look into Hughes satellite (was Direcway) or a similar sat service. While it's not the best, it was the only other game in town when we moved here and the POTS (plain old tele service) lines are terrible.
 
I'll agree 100% with the Dell suggestion. I've got 3 running in our office, no problems. And these 3 make 5 we have bought over the years. Warning, if your coming from 98SE to Vista, your in for a culture shock. [}:)][:D]. And with the ones I've ordered for fiends, makes around 10, so far.

Oh and most over the counter computers these days come with a modem built in, which I see changing in the future.
 
Looks like Dell wins----that's kinda what I was thinking but wanted some input first. My other small thought was a custom built system with OEM software---trying to reduce the amount of unwanted programs that you get with a store bought.
Penhead----no DSL---is not missed becuase I have never had it. Plus it's really a small trade off when you look at where I live----no neighbors either.
 
Price/value-wise, you can't beat Dell. HP comes close second. Both give reasonably good service after you get through the automated telephone nonsense and end up speaking to someone with a very thick accent in India. Mine is a Dell, I will get Dell again. Laptop will be researched between all brands though. I can get a discount on HP so it may have a leg up there.
 
While I was still in the workforce the Government switched all computers to Dell's, Our service from Dell was lousy!. For me Dell is a four letter word! I would never, never own a Dell!
My opinion only, I would rather own a Mac!
 
I like the Dell stuff but if you have a problem forget it. It took me being on the phone everyday for 2 months for up to 6hr at a time just to try and get what I ordered. Now there is a problem with the hard drive and with the screw up on the order (there fault)I am going to have to send the CPU back to them for repair. I guess I will see if they get it right this time. When I ordered it they ended up sending me 4 hard drives, 3 CD/DVD burners, one CPU and a new monitor and it was still wrong.
YOU ARE SO RIGHT ABOUT DELL BEING A FOUR LETTER WORD.
Good luck and tell them HI in the Philippines for me (or India)
Jay
 
I'm glad you guys like the DELL, personally, if I had it to do again, for the money, I probably would go back the the E-Machine... my Dell has a fan motor that sounds like a CESSNA about to take off and lately it has begun to hang up when I surf the web.. I don't think Dell manufacture any of the components of their systems..they assemble from components and when I called their service department about the noise, I reached someone somewhere, not in Austin, Texas, who had a very distinct Indian or Pakistani accent, who told me I needed to reformat my hard drive and reload the XP platform..

When I was still working, I used an E-machine loaded with Melinium (SP?) that did everything I needed it to, even though the Melinium(sp?) program was touted as being one of the worst Microsoft ever developed.. never had one minute's problem with the PC and I spent half my time connected to the web either searching for air or ocean carriers, truckers and connecting to governmental agencies to do SED's and TSA related proceedures.

In my opinion, for a home use and for the price, the e-machine is a good choice.
 
Dell gets my business also. A friend told me a few years ago to only buy Dell's through the Small Business division rather than the home division. Same computers. Same pricing structure. Tech Support is Stateside United States, generally speaking. I haven't had language barrier problems.

Higher speed internet option over the satellite. See if you have a local company that uses Motorola Canopy Wireless systems. We have an antenna on the roof pointed at a radio tower on a mountaintop 9 miles away. Speed usually tests as fast as my Verizon DSL in town and priced comparable to satellite. A good dialup connection here was 18K on a good day.
 
Your the second person to tell me about the small business having tech support located in the USA. That is a real big deal to me. I almost have enough to buy---maybe next week will bring more coins. I have been saving up for a couple of months and I am getting close.
 
I've never had a problem with Dell support. I always use their email system and get a reply within 24 hours and have a part in the mail soon afterwards. The last phone support I used I had everything done within and hour. Yep, she was Indian, but she made sure that everything she put into the computer was letter perfect, kinda a pain repeating everything a dozen times, but there wasn't any screw ups.
 
Steve this proves without a dought that you are better at this than me---I would of tossed the phone in the trash before I repeated myself a dozen times[:D]. Maybe I am just to much of a Redneck????????[B)][}:)]
 
Gary,
I will also recommend Dell. I also recommend purchasing from their small business. It appears that if you buy a "business" computer, they don't load most of the crap on their that you get from the "home" side.

I don't agree that they are the same prices. You can find different pricing structures between their various divisions.

I have purchased both my dells from the outlet center. I would strongly advocate finding one that has a 3 year warranty with it if you do so.

If you order one, you will probably have to add a modem to it. Dell doesn't often come with modem's anymore.

I have had to deal with Dell, HP, Gateway and IBM support from work. They're all about the same. To tell you the truth, I would rather talk to them then "customer service" at Wal-Mart or any of the big box stores. [xx(]
 
Hi Gary ...

I'd recommend developing a relationship with a local store and buying a white-box from them. Your dollars stay in your community and the support will put Dell to shame. You will get the computer and software YOU want.

Thanx Kindly,

Scott
 
Scott---yours was my first thought. I looked at a couple of systems last week. The trouble I am having is the price.
They want twice the price as Dell----all I am matching is hard drives and some of the basic stuff.
I am going back and talk with him again and see what he can do before I buy.
Thanks
 
I gave up on all of that and started building my own. I find I get better quality components and am able to put exactly what I want in the machine without having "restrictions" on upgrades because it was made for that manufacturer.

I keep re-using my same case and just upgrading the components inside it as I need to. This year is a new graphics card and power supply. Next year will be new motherboard and cpu.

If you are technical enough to turn, you have enough skill to put a computer together. It is realy easy.

I was able to save 2000 vs having the same spec's in a Dell. Not that they have a bad product.
 
I echo the Dell sentiments. Where I used to work, we purchased over 1600 in about 4-5 years. They were all from the business side. One of the differences (used to be anyway) is that they guarantee a model line to have the same basic hardware for a period of 1 year vs the home pc's that will change each month. Just makes business pc's easier to support when you buy large amounts. One thing I was told by a tech that usually isn't published knowledge, if you have to have your machine serviced 3 times (under warranty), you can request a replacement. I did this several years ago and on my third repair they agreed to replace the machine with a new one. One of the 3 visits, they brought a replacement part that wasn't broken (misdiagnosis of problem) so they did nothing on the trip. Not sure if that still works or not
 
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