Craftdiggity
Member
I am pleased to announce that my first ever transaction with these fine people went great. I exchanged emails a couple of times regarding band saw blades and they directed me to their site, where I tried to figure out what was best for me. I have no real knowledge of how each size and type of blade should be used so I had to call and ask questions, which they were happy to answer. When I hung up after placing my order, I was fully confident in my purchase and their service. This was last Thursday morning. My order arrived yesterday, which I thought was very fast shipping and I finally got the first blade on today.
I have to say that it is refreshing to deal with a company that values even the smaller purchases and is willing to take the time to deal with a customer who needs a little help making his decision.
Since we are quick to jump on a company for poor service I wanted to be sure that I mentioned my great experience just as quickly. I highly recommend Suffolk Machinery and will be doing more business with them in the future.
I have to say that it is refreshing to deal with a company that values even the smaller purchases and is willing to take the time to deal with a customer who needs a little help making his decision.
Since we are quick to jump on a company for poor service I wanted to be sure that I mentioned my great experience just as quickly. I highly recommend Suffolk Machinery and will be doing more business with them in the future.