"Stop Payment" with PayPal?

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Jan 27, 2005
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I purchased something from a member of IAP and when the product came in I was greatly disappointed. I emailed him a couple of times and he has not responded.

Is there a way I can "Stop Payment" with PayPal?

TIA
 
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If you have a Paypal credit card and used that as the funding source instead of direct debit, then you can contact them and lodge a complaint just like you would with a regular credit card. If it was debit out of your checking account, I am not sure you can, but I would call/e-mail Paypal and lodge a complaint against the person and see what they can do.
 
I got scammed on e-bay on the purchase of a camera. I had to file a dispute through Paypal. You have to state the reason why you are filing the dispute. I guess in your case the reason would be "goods not as advertized". The process is pretty simple, but takes a long time, as they then get in touch with the seller and give him ten days to respond.

I managed to get most of my money back and then got the balance back via my credit card company.

You might want to give Paypal a call. I called them a couple of times through the process and they were quite helpful.
 
IMHO situations like this call for the IAP member to be identified. There may be a simple reason for the mix up and lack of response, there may be not, but we all buy from each IAP member who has things to sell. I would be mighty pissed if I bought from the same person and had the same problem. I would have wanted a heads up.

It's so politically correct not to mention names, so much so that I think common sense goes out the window sometimes. If they can treat a fellow IAP member in this way they can do it to all of us.

As I say: IMHO.
 
Ron, go to you pay pal account. find the listing for that transaction. click on details. at the bottom of that page is a link to the resolution center. That should head you in the right direction.
 
Ron how long have you been trying to contact the seller? Also if you have enough information you should be able to get the sellers phone number and give them a call. There could be a rational explination as to why you have not got a response, such as an illness or family emergency. This of course does not justify you not getting what was agreed upon.

You also might want to contact others that have purchased from this member to see if they experienced the same as you.

Good luck,
Mike & Linda
 
Originally posted by rlharding

IMHO situations like this call for the IAP member to be identified. There may be a simple reason for the mix up and lack of response, there may be not, but we all buy from each IAP member who has things to sell. I would be mighty pissed if I bought from the same person and had the same problem. I would have wanted a heads up.

It's so politically correct not to mention names, so much so that I think common sense goes out the window sometimes. If they can treat a fellow IAP member in this way they can do it to all of us.

As I say: IMHO.
In a way I agree BUT only after a certain amount of time has passed.

In Ron's words he said "I emailed him a couple of times and he has not responded."

We don't know more than that and anything beyond is pure conjecture.

We went on a ski trip a few years back and I had a terrible fall and was laid up in Colorado for an extra week and the internet was the farthest thing from my mind. I'd hate to be the seller in question who may have similar circumstances and finally came home and logged on to IAP only to see his name bashed all over the forum! That could cause unrepairable harm!

I think Ron is doing the right thing and if necessary will probably mention a name if and when the time is appropriate.
 
Originally posted by TexatdurangoWe went on a ski trip a few years back and I had a terrible fall and was laid up in Colorado for an extra week and the internet was the farthest thing from my mind. I'd hate to be the seller in question who may have similar circumstances and finally came home and logged on to IAP only to see his name bashed all over the forum! That could cause unrepairable harm!

My thoughts exactly.
 
Originally posted by Texatdurango

Originally posted by rlharding

IMHO situations like this call for the IAP member to be identified. There may be a simple reason for the mix up and lack of response, there may be not, but we all buy from each IAP member who has things to sell. I would be mighty pissed if I bought from the same person and had the same problem. I would have wanted a heads up.

It's so politically correct not to mention names, so much so that I think common sense goes out the window sometimes. If they can treat a fellow IAP member in this way they can do it to all of us.

As I say: IMHO.
In a way I agree BUT only after a certain amount of time has passed.

In Ron's words he said "I emailed him a couple of times and he has not responded."

We don't know more than that and anything beyond is pure conjecture.

We went on a ski trip a few years back and I had a terrible fall and was laid up in Colorado for an extra week and the internet was the farthest thing from my mind. I'd hate to be the seller in question who may have similar circumstances and finally came home and logged on to IAP only to see his name bashed all over the forum! That could cause unrepairable harm!

I think Ron is doing the right thing and if necessary will probably mention a name if and when the time is appropriate.

Very nicely stated! Thank you for bringing a cool head into this difficult topic. [8D]:D
 
Hello Ron,

Below is a copy of the email I sent you on 1/25/08, but I Never heard from you.


Hello Ron,

I am sorry, I was not aware I had custom made one for you. The one I sent to you is the standard size I make all the time.

If you can please return that one and I will begin making you one to your specifications.

Also please email me the dimensions of the one you need

I will refund your shipping costs to return ship the short one just let me know the cost, and your paypal info.

Thanks again

Lamar Sherrill


I am really disappointed that you have opened a dispute with paypal.

AS I MENTIONED IN MY PREVIOUS EMAIL I WAS NOT AWARE YOU HAD A CUSTOM LENGTH THE ONE I SENT TO YOU IS THE NORMAL LENGTH I MAKE AND SELL. IT HAS BEEN OVER 1 YEAR MAYBE LONGER SINCE I MADE THAT REST FOR YOU AND I DO NOT KEEP RECORDS OF THE TOOLS AND RESTS I MAKE CUSTOM.

PLEASE SEND THE TOOL REST BACK TO ME AND AS I SAID I WILL REFUND THE SHIPPING AND MAKE ONE TO YOUR DIMENSIONS AND SHIP IT OUT ASAP AFTER I RECEIVE THE OTHER ONE BACK AS I CAN SELL IT TO SOMEONE ELSE.

Thanks again
Lamar
 
Lamar

You made a tool rest for me before. You said you have the specs from the first one. This one needed the rest the same length rest with a longer post. We discussed this though emails.

You sent me no "Previous Email", if you did, I didn't receive it. I also sent you a email on 1/28/08 asking if you received my email. You didn't respond, if you had I would have followed your instructions.

I'm glad I got your attention, but it would have been better if you emailed me privately and your name would not have come up.

Please lets keep any further correspondence private. I will return the rest tomorrow via USPS.

Edit in:
Please email me your address, thank you.
 
Dawn, I don't think what I said was in the least bit inflammatory so I am not sure what you mean about 'cool heads' prevailing. The other posts were also not inflammatory. It would be nice to be able to express opinions without being seen to not have a 'cool head'. I am very glad they have now communicated, especially because it is NOT the seller I thought it was....and THAT would not have been good.

As I said clearly before IMHO.
 
Oh well, so much for keeping names silent. At least it wasn't Ron putting the name out there.

I personally think that if there is a problem with a sale on here and you give it your best shot to contact the person and don't get a response. Maybe a moderator should be notified and a review of the problem and sellers history should be reviewed before we post a name. George does make a strong case.
 
I had an interesting thing happen to me a while ago. I was exchanging information with Greg Tekell about an item he wanted to purchase from a third party. After a while, it became obvious he wasn't getting all of my messages.

Well, it turned out that his service provider was blocking emails from Gmail and Greg was not getting some of my messages. I don't remember the all of the details.

Anyway, the point is that email is not a 100% certain way to communicate. Emails get lost, misdirected, accidentally deleted and on and on. We all use it a lot and have very few problems to the point where we take it for granted and forget that stuff can happen. It is always prudent to try an alternative method of communication if you have a problem. Emailing "IS NOT" 100% dependable.
 
Originally posted by winpooh498

Originally posted by Texatdurango

Originally posted by rlharding

IMHO situations like this call for the IAP member to be identified. There may be a simple reason for the mix up and lack of response, there may be not, but we all buy from each IAP member who has things to sell. I would be mighty pissed if I bought from the same person and had the same problem. I would have wanted a heads up.

It's so politically correct not to mention names, so much so that I think common sense goes out the window sometimes. If they can treat a fellow IAP member in this way they can do it to all of us.

As I say: IMHO.
In a way I agree BUT only after a certain amount of time has passed.

In Ron's words he said "I emailed him a couple of times and he has not responded."

We don't know more than that and anything beyond is pure conjecture.

We went on a ski trip a few years back and I had a terrible fall and was laid up in Colorado for an extra week and the internet was the farthest thing from my mind. I'd hate to be the seller in question who may have similar circumstances and finally came home and logged on to IAP only to see his name bashed all over the forum! That could cause unrepairable harm!

I think Ron is doing the right thing and if necessary will probably mention a name if and when the time is appropriate.

Very nicely stated! Thank you for bringing a cool head into this difficult topic. [8D]:D

Dawn,

Excellent post. You are dead on with your comment.
 
Just to follow up.

Lamar has replaced the tool rest and it is as good or better than I expected.

I would like to do business again with him.

Thank you Lamar.
 
Nice of you to make that post, Ron.

It would be nice if there were a way to get people's phone numbers in these situations. I know I participate in a "group e-mail". One of the participant's mail never gets to me, but his mail gets to Dawn (same server, different workstation.) 'Splain that!!
 
Originally posted by ed4copies

Nice of you to make that post, Ron.

It would be nice if there were a way to get people's phone numbers in these situations. I know I participate in a "group e-mail". One of the participant's mail never gets to me, but his mail gets to Dawn (same server, different workstation.) 'Splain that!!

I just don't like you, that's why [}:)]
 
I must second what Randy said and what Ed convolutedly stated. The only time Ed receives (acknowledges) my emails is when they come through the IAP's email service.

The wonders of spam...how much easier would life be without that?
 
When I changed my Paypal account over to a business account, they wanted my phone number and a refund policy. They are prettty much on top of things or they wouldn't still be around. I'm happy that things worked out for everyone in this case. I don't always check my emails, and sometimes I do miss one or I as a human, forget things. **it happens.
 
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