Need some e-mails

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Ron Mc

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When I got home last night from being out of town with my wife for several days I found my computer finally bit the dust.
I have managed to install the hard drive into another computer and was able to salvage all of my websites.

The problem I have now is that I have lost all e-mail addresses and my customer database.

SO...If we have ever conversed via e-mail could you please e-mail me at ron@mckinneypens so that I have your e-mail address again.

Thanks.
 
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Ron,
Assuming that your hard drive didn't crash and it appears it didn't, if you were using either Outlook or Outlook Express, the emails are there and can be retrieved. Same with your contact list. The data is just all buried about 7-8 levels deep and not in a place that's intuitive. We just went through the same thing after a system board died and were able to retrieve all the emails and contacts.
 
The problem is that when I add my old hard drive to the new computer and make it a slave the computers hard drive wants to format my old hard drive because the OS is 2000 Pro and not XP Pro.[:(]
 
Ron,
Don't make the old hard drive a slave. Go to Office Depot and get a USB 2.0 Hard Drive Kit. Then you can plug it into a USB port and access it like any other removable drive. I think they cost about $50. Your old drive is probably an IDE drive instead of an ATA drive which I think would make it pretty tricky to install it in a new computer since a lot of the new motherboards don't support IDE drives anymore.
 
Ron

First, Gerry's advice is excellent. I've done that several times.

Second, if you are using outlook or outlook express, there are lots of ways to get the data out. There are stand-alone tools that will extract it to a plaintext file, or you can wholesale or selectively import an old PST file into a new install of outlook. If you were using something like Eudora or another client that uses plaintext files to begin with, the job is even easier. Let me know if you have trouble.
 
Thanks for the assist! I'll find one of the devices that allows me to hook the hard drive up as a removable drive and see if it works.
Obviously what I need to get my hands on is my customer base for both McKinney Pens and the Pen Blank website.[8)]
Jeff,
I may take you up on the assist!
 
As a professional tech geek, I'll step in.
IDE and ATA are the same basic technology. ATA is just the designation of the fastest of the newest IDE drives. All are still fully compatible on the same cable.

If your old computer was XP and the new one is 2000 then there is a compatibility issue in the drive format. If this is the case, then you just need to find an XP computer to plug the drive into, then all is golden and you can follow Jeff's path. Going to a USB connection won't get around this problem. It's an actual backwards compatibility problem from Microsoft's upgrade of the file system.

If that doesn't work, then the MFT of the drive is probably messed up. It's like the tabe of contents of the file system. If that's the case, then one of the drive recovery programs out there will be able to get it back up.

Let us know what point you hit and give a call out again. We'll all be happy to help out some more.

Marty
 
If it is file system incompatibility. (Old one is probably NTFS and new one is FAT32) Here are a couple options.
If the old hard drive has the Windows XP operating system on it - set that as the master and the new one as the slave drive. Your computer will then boot into XP. Copy whatever you need to the new drive and reconfigure the drives.
Alternatively, upgrade to XP onto the new drive and you should be able to access the old drive.
 
Actually my old drive is 2000 pro and the new drive is XP pro.
My oldest son is bringing me a USB 2.0 Hard Drive Kit tomorrow. (he works at Best Buy[:D])
Hopefully this will allow me to move, or import, the data I need onto the new drive.
 
I'm not a geek, can't help with the techy problems.
My solution, if it were my business, would be to send the old hard drive to a pro and have the files extracted. Might be costly but sinking a business is costlier.
 
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