Frustrated

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rjwolfe3

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Joined
Feb 12, 2008
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8,352
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Mansfield, Ohio, USA.
As some of you know I used to play an online game called World of Warcraft. I was heavily involved in it for 3 or 4 years. I quit playing many months ago for financial reasons. They just recently came out with a free 7 day pass to get people interested in the game again. I haven't used it but just found out that someone hacked both of my accounts. I am assuming they took everything plus half of my guild's items. I know that may sound silly to those who do not play but it is the equivalent to someone accessing your bank account and emptying it and then going to your family's accounts and emptying them as well. I have not been able to get in contact with the company that owns the game since they do not open until 8am Pacific time. Somehow I must have gotten a keylogger on my computer even though I am very anal about security on my systems. What scares me is if they managed to grab anymore of passwords for my other online things like this site or my bank or anything else I do online. None of my virus checkers have found anything yet. I hate people that do stuff like this. Stealing online information is big business and this is the first time anything like this has ever happened to me. Thanks for letting me rant.
 
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Does your wife call herself a "Widow of Warcraft"?

Some friends of mine were on the beta servers. They've never left.

And now they have Mr.T "Mohawk Grenades"? LOL!!!


As for cybertheft, yeah. It sucks. I do a lot of the security here and am amazed at how many attempts are made at a church every day. And how many zombie machines there are out there.
 
Activate the 7 day trial, log in and open a Ticket! NOW the sooner you do it, the easier it will be to get the items back.

They will be able to see that it was hacked and you will get it back.

Should try to budget it in, the next expansion looks to be awesome!

i just re-opened my account, (well my main one, kids all still have theirs) Need to hit 80 on my warrior soon.

I have luckily never been hacked, BEST thing to get is the authenticator from blizzard, no problems ever then..
 
Rob, I realize this may seem trivial to many. But I for one do understand how it is like being robbed in any other way. A lot of time, planning and work goes into these characters. I am pretty sure that if you had a keylogger you would have seen it in other places than just your WOW. there are other ways to hack WOW accounts and has almost become a game of it's own to figure out how.
 
Sorry to hear that this has happened to you. A friend of mine plays WoW and this happened to him. As Dennis suggested, which is what he did, was to activate a new 7 day acct and entered a ticket in and then when able, also followed it up with a phone call to Blizzard and they were able to retrieve 90% of his items and he was also able to change password etc.

On a different game note....have you found the Sword of a Thousand Truths yet? (South-Park Episode).

I tried to play WoW, but just couldn't get into just doing quest, quest, quest. Prefer the challenge of PvP that Dark Age of Camelot offers over any other MMO
 
The biggest problem I am having is the first of my two accounts is not in my name. 4 years ago I bought the entire game, including all of the discs and manuals from a friend who didn't like the game. I didn't realize at the time that it was against the EULA to do that. I have a feeling that they will not give the first account back since it goes against their EULA. I was able to get into Battlenet and change the password using my wife's computer which hopefully does not have a keylogger on it. But I am still waiting to hear from Blizzard. I don't understand why their game is so easy to hack. I have played other online games that have never been hacked. I have two virus checkers going right now (one online and one my computer) to see if one of them can find the keylogger but it may not be on my end. I have a feeling that either Battlenet or Blizzard got hacked again. The weird thing is whoever took my account was farming when we were able to change the password. I think that maybe the account got sold to someone.

Don, my wife plays more online than I do lol.
 
Bugger. I had to sell an F-150 pickup I loved because I couldn't afford to fill the tank. Then someone stole my debit card and charged $500 worth of gas on it. Ain't no shortage of bad people out there.
Doug
 
Old school Everquest here. Played WoW for 3 years and took up turning to break the addition last year.

Didn't realize I was simply trading one time sink for a much more expensive one. lol

Manny
 
Old school Everquest here. Played WoW for 3 years and took up turning to break the addition last year.

Didn't realize I was simply trading one time sink for a much more expensive one. lol

Manny

You no be kidding, I have spent about $600 in my shop or tools in the last month. I have about 30 or so pens to show for it. at that rate the pens only cost me about $20.00 each or a month of WOW subscription each. sheesh!
 
Well I heard back from Blizzard and they said they are investigating it. I have run two different virus checkers and neither have found anything so I am concerned about logging into anything for fear of more attacks. I hate evil hackers!
 
Rob , are you using an installed virus checker . You might want to try one of the online checkers like the free online on at www.datafellows.com . The problem is that if you did get a virus the installed checker could have been compromised by the virus . The idea , as was explained to me by a hacker is online checkers , since they are not installed , can't be infected and can't give a false scan .

By the way , I'm a warcraft widower . Disneys Toontown is more my speed :biggrin:
 
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Thank you Butch I did run the one from the Symantec site and I am now running the one you linked. I am going to do a full scan and hope for the best.
 
I too am a WOW (World of Warcraft) player but I have not played for about a month now. What server are you on? I would send an email to the site I have the address it is:
hacks@blizzard.com and let them know what happened and approximately when if possible. If you need anymore info just let me know. Len
 
Ok so now I have run three virus checkers (2 online and 1 on the computer) and have found nothing so what are my chances that I am safe? I really would love to log into things again but I am very worried.
 
Well I heard back from Blizzard and they said they are investigating it. I have run two different virus checkers and neither have found anything so I am concerned about logging into anything for fear of more attacks. I hate evil hackers!

Rob, the probably got into your email (they suggest not using free email services) and change your email and password. I bought the security key chain because I got hacked twice. Didn't loose anything, they used the account to spam.
 
You might be right Steve but I don't think the password was ever in any of my emails. I don't know anything more and I am still waiting on Blizzard. I will be getting an Authenticator but only if they give the accounts back just the way they were. If not, I hear Guild Wars 2 is going to be pretty good.
 
Sorry to hear that you got hacked. For what it is worth Blizzard is usually pretty good about getting it worked out. But scan and rescan everything until you find it. Even if you have to take it to a pro to get it looked at. One of our guys got hacked. He couldn't find it and blew his whole system out just to be safe. Blizz did restore all his stuff. It took them over a week, but they took care of it.

My partner and I both played for about 3 years I guess, mainly on Khadgar. I had 10 toons on one account. Not to mention the toons I had scattered on other servers. She was up to two accounts and had them about maxed to the magic 10 mark. She was our co-guild master. We had a vent site for our guild and everything. About four months ago we stopped playing.

Just not as fun as it used to be. Raiding got to be a chore and we decided to take a break. As a result we have canceled our accounts and it has been a blessing because we have put so much more effort into our turning business and we don't "Jones" over getting into the game. Who knows if it will last. So good luck deciding if you are going to go back or not. For us "Real Life" is just more interesting right now....lol.

Happy Turning,

Cindylee
 
Rob, My daughters boyfriend who is starting up a business for just this sort of thing suggests
Avast for antivirus scan
Spyware Terminator
and Ccleaner for a Registry scan
just put dot com on the end of those except Ccleaner. go to majorgeeks.com for that one.
 
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Daniel,
Tell your daughters boyfriend he was right on. Avast didn't find anything but Spyware Terminator did. It found a Trojan in one of Blizzard's patches from back in 2006. I am going to assume that it recently activated itself because I have never had a problem before. I hope this is the only one. The funny part is that it looks like the trojan came direct from Blizzard which makes ya wonder if they don't plan this stuff on purpose. And I still haven't heard back from them on if they are going to restore both accounts.
 
Daniel,
Tell your daughters boyfriend he was right on. Avast didn't find anything but Spyware Terminator did. It found a Trojan in one of Blizzard's patches from back in 2006. I am going to assume that it recently activated itself because I have never had a problem before. I hope this is the only one. The funny part is that it looks like the trojan came direct from Blizzard which makes ya wonder if they don't plan this stuff on purpose. And I still haven't heard back from them on if they are going to restore both accounts.

I don't think Blizzard would send trojans. I think the scanner made a mistake more than likely.
 
You might be right Steve but I don't think the password was ever in any of my emails. I don't know anything more and I am still waiting on Blizzard. I will be getting an Authenticator but only if they give the accounts back just the way they were. If not, I hear Guild Wars 2 is going to be pretty good.

Guild Wars are ok, I like WOW better. But currently I am on a break. I'm wanting to play Dragon Age, but just haven't wanted to buy it yet.
 
Well it found it in the patch on my computer and also on my wife's laptop and both were downloaded from directly from Blizzard at different times. The exact names was: Trojan . GameThief . WOW . bhq. It was in patch 2.0.12.6546. I have not checked my other laptop to see if it is on that one as well.
 
Well it found it in the patch on my computer and also on my wife's laptop and both were downloaded from directly from Blizzard at different times. The exact names was: Trojan . GameThief . WOW . bhq. It was in patch 2.0.12.6546. I have not checked my other laptop to see if it is on that one as well.


Those are false positives, if you check out the forums for the major anti virus programs, avg, karespkry Mcafee etc you will find a lot of threads on that.

Becasuse of the way the background d/ler works and loges the patches it often comes up with a false positive.

Do a safe mode full scan!
 
Okay, so I have now run a virus check and 2 spyware checks while in safe mode and found nothing. So, is it safe to assume it is gone? This is really frustrating me because I have been scared to log into anything until I find it. I am thinking it is either gone or was never there (which means it was on there end). Either way I am still waiting on them to let me know if they are going to fix it.
 
Okay, so I have now run a virus check and 2 spyware checks while in safe mode and found nothing. So, is it safe to assume it is gone? This is really frustrating me because I have been scared to log into anything until I find it. I am thinking it is either gone or was never there (which means it was on there end). Either way I am still waiting on them to let me know if they are going to fix it.

I would have to say its gone, if it was there. Could have been spoofed as well logging or might have downloaded a bad add-on..

Either way goto the blizzard store and order the authenticator, its cheap and then you will have no worries in the future..
 
Yep,if they finally have them in stock that is my next purchase but I hoping to wait until they give me my account back so I don't waste the money. I am also hoping they will give me my 7 days free back since I never activated them. If not, no worries, just gives me more shop time, lol.
 
I have one of the best virus protection programs out and I have logged into a few diff sites and have got a warning that I have a virus and that there was male ware and spy ware on my computer and it wants you to run their program to check it out for free and then it says you have all this crap and wants you to pay for their site to fix all the problems. I watch Clark Howard on HLN and he even said that these sites try to put crap on your computer so you will pay them to take off what they put on. As long as you have a virus program and it is up to date and it found nothing then you should be fine. I use trend micro it is to be one of the best. Its like 60.00 a year and you can put it on 3 computers for that price. If you haven't found anything then there wasnt anything to be found most likely.
 
Did you switch the account to the new setup? About 3 or 4 days after I switched to the new log-in system I received an email from what looked like Blizzard asking me for my log-in info it took me to a site and wanted me to log in there I didnt because I remembered that Blizzard said they wouldn't ask for your password ever and I checked it out and they had a post that there was a scam going around to get peoples log in info. I didnt even do it and I received a MSG from Blizzard telling me I was banned for 3 hrs due to misuse of the site so I figured I had been hacked because I had not been on in about two weeks. I sent them an email, never received a response, but I talked to other players and they said it was something on the site that they were just getting the log-in info and that it wasnt something put on my computer. I ran several scans and found nothing like you did. Just wanted to let you know my story. Hope it helps. Len
 
Sorry Rob, have not checked back on this since my last post. I will let the future son in law know he helped. He needs all th encouragement he can get right now. And yes I would say you are safe. Spyware Terminator also happens to be the same program the University uses to keep hundreds of computers safe that are being used by thousands of people. those computers eventually come across everything out there. My bet is you are safe.
 
Thanks guys - still waiting on the "specialist" from Blizzard to let me know if they are going to make the accounts right. I don't think they will. It was fun playing these past 4 years though.

Jason - That dude was messed up. Reminded me of a four year at the store when Mom tells him he can't have something, lol.
 
Thanks guys - still waiting on the "specialist" from Blizzard to let me know if they are going to make the accounts right. I don't think they will. It was fun playing these past 4 years though.

Jason - That dude was messed up. Reminded me of a four year at the store when Mom tells him he can't have something, lol.

I laughed my ass off the first time I saw it. I later read it was staged. Who knows? All I know is, it made me laugh. :biggrin:
 
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