Forgive my rant but why does it take 5 hours

Signed-In Members Don't See This Ad
OKLAHOMAN

OKLAHOMAN

Member
Joined
May 17, 2006
Messages
10,228
Location
Costa Rica
In an automobile showroom to buy a car?It took about 1 1/2 hours to find a car with the options and color Diane wanted . The salesman showed me the rebate and the price, I scratched out his price and put what I would buy it for right now. So of course he said let me take this to my manager, thats when I told him my offer will go down every time we play this game, After another hour and a half and me offering less four straight times the manager finally came back with my first offer, thats when I got up and walked out with the salesman chasing Diane and me yelling what can we do to sell you that car today we met your offer. I said no you didn't, my time is worth something and you playing games will either pay for my time or lose the sale, about that time the manager came out and said if I would take it now he'll take my last offer. We started out $1200.00 apart ended I got the car for $1600.00 less than his first offer and $200 LESS than my first offer, now into finance waited another hour and a half to get in and once in spent 30 minuets refusing all the extras 3 times IE: $200 for stain guard , $1200 for extended warranty,(factory warranty is 60,000 miles) $200 for tinted windows (they already were tinted) Why do they make you feel that no matter how good of a deal you think you received that you still left money on the table and somehow got screwed?
 
Signed-In Members Don't See This Ad
Sounds like you went through the ringer. You would think with the state of the car manufacturers that they would be bending over backwards to get your business.

I'm lucky in that I have never been able to get a new car or even a car loan. Paid cash for all of my pos's (nothing over $1,000). Some day I would love to know what it is like to drive one though!
 
because they are all snakes! I used to work for a Chevy dealer, and the stuff that goes on behind closed doors is rediculous. Most likely when he took your offer up to his manager, they sat around for a while, talked about other stuff and then went back to you with a counter-offer. They know the least amount they could accept ahead of time, they just want you to sweat.
 
Roy, I feel your pain!! Went through the exact ordeal. We had a trade-in, they pulled it around back and then the hammering started. I vowed right then and there, hell would freeze over before I EVER went through that again! I had to threaten to call the police before they gave our keys back. The salesman called me the next day and apologized for their actions and claimed to have quit after that ordeal! Nope, will never happen again!!!!!!:mad::mad::mad: You're a better man than me!
 
Knowing this is why I kept lowering my offer, they knew that I knew they had a point that was the least they would accept and wanted to see how much over that I would pay, ended up paying $200 less than my first offer just to play their game.



USAFVET98 said:
because they are all snakes! I used to work for a Chevy dealer, and the stuff that goes on behind closed doors is rediculous. Most likely when he took your offer up to his manager, they sat around for a while, talked about other stuff and then went back to you with a counter-offer. They know the least amount they could accept ahead of time, they just want you to sweat.
Click to expand...
 
I hate it when its time to change a car, and even if you ask for a little extra like foot mats or a tank of petrol/gas included in the price they look at you as if they will go out of business if they agree!
 
Brian, they are not all snakes. Roy, what type of dealership did you go to? The business has changed in a whole lot of ways at many dealerships. However, there are still more than a handful of dealers that treat their customers as if it were still 1980. There are dealers that do not do the back and forth that Roy experienced, you just have to look for them. I am one of those salesmanagers that Brian believes are all snakes. I have been in the business for 28 years 10 months and 5 days. The practices that Roy experienced were prevelant when I started and continue on today. Some people never learn. I learned many years ago that no one has to lie to sell an automobile. The grinding that took place only left the customer with the proverbial bad taste in their mouths and let them spread the word of their experience to other potiential clients. Many businesses have learned, as our dealership has, that the happier we keep a customer the more he will return and the more he will refer new customers to our business. I take offense to the notion that all salesmen and SALES MANAGERS are snakes. I have made it my business to steer away from the sterotypical car salesman and am an upstanding member of my community or as Brian so gently put it snake pit. Every customer has a choice to buy where he wants. I make it a point to meet every customer at the start of the selling process to avoid the "5 hour wait". The process of selling a car, of allowing someone to spend a large amount of money, is going to take more than just a few minutes. If a customer spends more than 2 hours for the whole process it is too much for me. My advise is to talk to people about a potential dealership and find out about their selling process before you venture in the combat zone. Roy, I'm am truly sorry about your experience in purchasing your new ride and I hope you feel good about the car you purchased. I hope that you tell your friends about your experience with that particular dealership and tell them to avoid it. If enough people stay away, then maybe, just maybe, they too will change the way they do business. Sorry about the rant, we were really busy today. I'll shut up now. Thanks
 
Had a similar experience last month. was helping my grand daughter buy a car,(was cosigning with her so she can establish credit) we found the car she wanted told dealer what payments we wanted they told us no problem. spent rest of day signing papers. (yes they tried to ad all of the other stuff on top of price) everything was all set papers signed and car turn over to us. Thought everything was ok got a call from dealer next day and was told they could not go through with deal. apparently there is clause that says they have 10 days to resend offer. apparently the banks would not go 60month on a 4year old car but they didn't tell us untill next. guess they thought we would redo the loan at a higher payment seeing we already had car. Being the old guiser that I am I told them they could have the car back and more or less where to stick it. we did finaly re do the loan but thet took off another $1200 off car and lower intest rate to get payment close to what we wanted. Found out on my credit report there are 7 different inquires from that car dealer ship. credit bureau said they would only count as one on my score but the inquires will still be there.
 
went through this once. told salesman that i wanted to know the total price before i signed. for some reason the price went up by 2000 by the time we were ready to sign the paperwork. i said forget it at which time we went to the salesmans office to "talk". he said that there were "shipping and processing costs" that had to be added and it would only add 25 dollars a month to my payment. i told him if he paid the extra 25 a month from his pocket, i would buy the van. he said he couldn't do that and i told him neither could i and which part of "total Cost" was confusing him. he physicaly tried to keep me in his office....wrong! he ended up on the floor, i went out the door and drove the 60 miles back home. got a call that night from the sales manager. explanatation.....new salesman, inexperienced, doesn't know the ropes. offered the van for the original price they quoted. i said 2000 less than that and i would forget the lawyers number and the incident. when we went to pick it up, we saw another we liked better for the same starting price as the first one. they said no way at first so we started walking away to the yells of OK! i love buying a new car.....and for what it's worth, there are nice snakes too!:wink::):):):):):):):):):):)(sales manager was very polite and understanding and truly did his best to make it right)
went through the same scenario with a new bike also.....saved money there also!
 
My favorite part. They spend an hour trying to tell you how great and reliable the car is, then the next hour telling you, you need an extended warranty for when it breaks. :rolleyes:

OH, and I have come to the conclusion there is no way to "save" money on buying a car from a dealership. Just ways to keep from getting completely hosed.:cool:
 
Back in the early 70s Playboy wrote an article about the shenanigans of a salesman, it was my wife's aunt's ex husband, this guy was the Cream de la cream of creeps, he would act like he was crippled pulling his limp when ever necessary for sympathy,. He was the number one salesman for a guy named Cal Worthington, it was a Dodge dealership in Downey Ca. Actually in real life just a little sleazier than Playboy made him out to be, I had the pleasure of decking his butt at a family gathering when he tried to grab parts of my wife that only she and I could grab, funny thing he forgot to limp during the fight.
 
Your experience sums up the biggest reason people hate to shop for cars at dealerships. Having been through a very similar experience I tried a different tactic for the last two cars I purchased and it seems to work out well (at least for me). I do a lot of research on the internet before I ever start shopping. Before I leave the house, I know the make model, extras and price I am willing to pay. While I have a preference on the colors, I am a little flexible on that aspect. I then visit one of the larger dealerships in town and tell them what I am looking for and that I want their best deal pricing the first time. I don't want to haggle, just tell me your lowest price the first time. When they come back with a price that they say is their lowest, I thank them and then I tell them that I am now going to visit all the other dealerships to see if they can beat the price or terms. When they start to squirm and whine, I promise them the right of last refusal. This usually results in some sulking from then salesman and they ask the famous question; "What will it take to get you to drive out in this car today?" I then tell them my terms and we either reach an agreement or I move on to the next dealership. I certainly helps to live near a large city like Atlanta where there are loads of dealerships, but both times I got the cars I wanted at the price I knew was fair on my terms without all the back and forth hassles. I also have all my financing prearranged at my credit union so I don't get taken to the cleaners at the finance stage of the process. Just one man's process of avoiding that "I just got screwed feeling" after buying a new car.

Jim Smith
 
Its funny as I read all of your comments regarding buying a car. I get the impression that everybody thinks the dealer should sell the car below his cost forgetting he has overhead like lights and water grass cutting etc. Domestic dealers have a harder time making a profit as there is on average between $500 and $1,100 markup between cost and MSRP. Where the Japs have between $500 and $7,000 markup. I think its not much different than being at a cfaft show and having the customers beat you up on price. You want to make a profit, and maybe you can make a larger profit on some people as you read them than others as almost everybody trys to dicker the price. After you have sold the pen, don't you try to add-on additional profit by maybe trying to upgrade the box to a nice wooden one? Maybe try to sell them the matching pencil? Thats where deales make the profit, not on the new car sale, but on the extended warranty, the paint protection, etc, etc,

The sales world is all the same, everybody is trying to make a profit, and with the automotive market in the shape it is in, it is suprising that anybody would discount anything as they need to make as much as they can to stay alive since a lot of dead beats can no longer get credit to buy cars, and those who are smart enough to understand credit are saving for the rainy day and not buying large $$ items.

Remember, profit is not a dirty word, for us or a car dealer (or Woodcraft, Penn State Ind, etc)
 
Good question I work on computer systems in Car Dealerships and the things I here in the backrooms when I am doing a service call eally substantiate the rumoors we hear about salespeople. I was in an import dealership and there idea is if they keep you long enough and you want the car bad enough eventually most people will come to there terms and pay a little more than they want to.
What I heard from a salesperson was to have her salepeople see what your credit is, what you want to pay and start you out there, 90% of dealerships will start you in the top of the line vehicle and hope you are star struck with all the nifty gadgets and bells and whistles so you will purchase that vehicle for a larger cost. There is only one dealership where I live that I will ever buy a car from and that is because I work on there systems and know the people there and for a dealership they are pretty forthcoming in there views, but then it helps that I can walk in with the max price I have to pay for a certain vehicle and there is no haggling over it because the price is set by the contracts we have. If you know what you want and they try to sell you something else walk away there is always some dealership that will listen to you and do it your way and always research a dealership online for complaints, trust me most complaints I have read about are valid.
my 2 cents worth
 
This is why they are called sales people, not give-away-all-the -profits people. Their job is to maximize profit by selling the car at the highest price they can and adding on as many extras as they can. They work for the dealership.

The last car we bought new was about 10 years ago. We shopped more for the dealership and salesperson than we did for the actual car. We negotiated the price and said "no" to all the extras. He didn't try to push anything on to us. Then the last step... financing. When we told him we would be paying cash he looked rather sad but was still very nice and we closed the deal.
 
I think much of this thread has been an insult to many people in the auto business, whether it be domestic or import.
If you want to see who the dealers in your state are, and what evil people you perceive them to be, I would suggest you contact your state auto dealer association, find out just how many people they employ, how much tax revenue they produce, how much is given to local charities; and add that the support they give to your local community. I could go on, but you get the picture.
Unfortunately there are "slugs" in every business, whether it be banking, home repair, contractors, military, etc. To paint any of these vocations negatively with such a "broad brush" is in my opinion, inappropriate.
It is much more interesting to read about some one who has made a great pen or has a tool that enhances our craft.

Bill Sampson, Richmond
 
While I agree that they deserve a reasonable profit the point of my rant was not to buy the car at or below their cost it was why do they use the tactics that they use. The car in question is a Toyota Camry bought from one of the largest dealers in the OKC area. I did my homework and did go to Edmond's.com and had the price that the car I was buying on average sells for in OKC and this price was the price I first gave them. Where did you read I low balled them? As to dealerships having a hard time in todays economy your statement that they need to make more profit on each car just don't ring true. When I sell my pens at shows and sales are brisk I see no reason to discount but when sales are dismal I would be more inclined to accept a reasonable offer. The price I first asked for was less than 7% off of MSRP AFTER REBATE. I will be happy to discount my pens 7% during bad economic times out holding my customer hostage. After all said and done I did get the car for the price I first wanted , matter of fact $200 less, don't think they won't be able to mow or water their grass. And yes I do "offer my customers extras, but if they say no thanks I then thank them for their business and quickly wrap up the sale, it would not have bothered me at all if he offered the extended warranty once, but he did it 3 times first 100,000 miles and I said "no thank you I don't ever buy it" he then insisted that I need it and then offered a 75,000 and then a 50,00 mile. Same with paint and upholstery, again my point offer it but why keep a customer that obviously has no interest hostage thinking just to get out of the office you'll say yes .


The use of the slang word for Japanese could be offensive to some.






keandkafu said:
Its funny as I read all of your comments regarding buying a car. I get the impression that everybody thinks the dealer should sell the car below his cost forgetting he has overhead like lights and water grass cutting etc. Domestic dealers have a harder time making a profit as there is on average between $500 and $1,100 markup between cost and MSRP. Where the Japs have between $500 and $7,000 markup. I think its not much different than being at a cfaft show and having the customers beat you up on price. You want to make a profit, and maybe you can make a larger profit on some people as you read them than others as almost everybody trys to dicker the price. After you have sold the pen, don't you try to add-on additional profit by maybe trying to upgrade the box to a nice wooden one? Maybe try to sell them the matching pencil? Thats where deales make the profit, not on the new car sale, but on the extended warranty, the paint protection, etc, etc,

The sales world is all the same, everybody is trying to make a profit, and with the automotive market in the shape it is in, it is suprising that anybody would discount anything as they need to make as much as they can to stay alive since a lot of dead beats can no longer get credit to buy cars, and those who are smart enough to understand credit are saving for the rainy day and not buying large $$ items.

Remember, profit is not a dirty word, for us or a car dealer (or Woodcraft, Penn State Ind, etc)
Click to expand...
 
Last edited:
Bill Sampson said:
I think much of this thread has been an insult to many people in the auto business....
Click to expand...
And it is right on target! Sorry, but if the truth hurts... so be it!

I'm 58 now, bought my first new car when I was 25 and have averaged a new car every 2 - 3 years and have never bought a used car since so I've spent a fair amount of time in new car showrooms and in the cubicles of sales people.

I have lived in the Ft. Worth area the past 33 years and have never bought a car or truck from the same salesman twice since I never met one who I felt was being honest with me.

I don't expect to buy a car for less than what the dealer paid - that's stupid thinking! I realize they are in business to pay the bills and make a profit but they don't have to lie and make up stories and make customers feel like suckers along the way just to arrive at a fair price!

Roy should not have had to endure this humiliating ordeal and I think that is the jest of his post.

Roy, I bought my last three vehicles using the internet, you ought to consider it next time! Did all the "negotiating" through email and believe me, it was MUCH more pleasurable than sitting in someones cubicle.
 
I'm not trying to rob anybody of their profit. Just would like them to tell me if they can give me what I want instead of telling you no problem than waist you day to find out they won't give you what you want. Why can't they just come out and say no we can't do that?
 
bitshird said:
He was the number one salesman for a guy named Cal Worthington, it was a Dodge dealership in Downey Ca. Actually in real life just a little sleazier than Playboy made him out to be,
Click to expand...

I lived in So.Calif from '65 until '67 when I moved to SF Bay area....
I remember Cal Worthington..:mad:. I think he always wore a cowboy hat, boots and western clothes.. he had several dealerships around the Los Angeles area if I'm not mistaken... He was a number 1 sleaze bag.. Never dealt with him, felt clammy just watching his commercials.:biggrin::biggrin:
 
Remember that in the auto world there are at least three prices....

MSRP - Dealer Invoice - Actual Invoice

MSRP is just what it says, the Suggested Retail Price.

The Dealer invoice is the price for the cars and all the option that is the base for the Dealers.

Actual invoice is what the Dealer pays after any dealer rebates, etc that the manufacturer gives them to keep buying cars are taken off the Dealer invoice price.

I feel no guilt in asking for a car below dealer invoice, in fact most of the dealerships in the DC area advertise prices as "$200 below dealer invoice" and the like. Edmonds.com I recall lists the Dealer invoice price on their site for all cars too.
 
The Mafia makes a lot of money also. I don't agree with how they do it. I haven't seen anyone complaining about the cost of a car. The comments are about how they go about selling them. If they do not want the bad rep about how they do business let them change how they do business. crooks are crooks and they are the example of just. Otherwise why statements like "He is a used car salesman". Very few people need that expression explained to them. One of the things wrong with this country today is that it is in correct to call an A**Hole an A**Hole no matter how much they stink. As My mother once said, "Some people would not say **** if they had a mouth full of it".
 
A few years back my wife and I went through the same thing, only we were buying two cars. We finally got everything worked out and got into finance (About 4 hours after showing up with 2 young kids that were at the end of thier tolerance level) and they had added 12 months to the payment package we had worked out!!!!

I don't think there was any doubt in anybodies mind in that entire dealership, customer or employee, about how I felt about thier business practices.

The General Manager called us the next day and apologized and said they had the paperwork in order and would we like to come pick up our vehicles. So we did.

They diddled around submitting thier paperwork and ended up paying our first months payment for us (without discussing anything with us), and then sent us a bill for it. That went over like a turd in a punchbowl. I told them they could just tack that payment onto the end of our finance, but I wasn't cutting them a check because they screwed up, and if they tried to stick anything on our credit report I'd call the attorney general. Amazingly enough after all thier tough talk it just got dropped after about 4 phone calls.

I hate dealing with these kind of people.
 
Texatdurango said:
And it is right on target! Sorry, but if the truth hurts... so be it!

I'm 58 now, bought my first new car when I was 25 and have averaged a new car every 2 - 3 years and have never bought a used car since so I've spent a fair amount of time in new car showrooms and in the cubicles of sales people.

I have lived in the Ft. Worth area the past 33 years and have never bought a car or truck from the same salesman twice since I never met one who I felt was being honest with me.

I don't expect to buy a car for less than what the dealer paid - that's stupid thinking! I realize they are in business to pay the bills and make a profit but they don't have to lie and make up stories and make customers feel like suckers along the way just to arrive at a fair price!

Roy should not have had to endure this humiliating ordeal and I think that is the jest of his post.

Roy, I bought my last three vehicles using the internet, you ought to consider it next time! Did all the "negotiating" through email and believe me, it was MUCH more pleasurable than sitting in someones cubicle.
Click to expand...

I did the same thing with my last car. Interesting. There is an "internet salesman" at most dealerships now. After I bought the car (just under $20 grand for a new Durango, with my 100000 mile one in trade), I got an email from my local dealership (who was going to be the servicing dealer) asking me to show them the paperwork. I did. They still could not believe the pricing.

The nice young man who got the deal (yes, it was financed, that got an extra $500 off the price -- no prepayment penalty -- paid off in less than a year) got me in and out of the dealership in less than one hour. Driving my NEW Durango and he had my old one. Called me a week later to make sure I was happy.

ALL the salesmen I encountered were very pleasant -- I went to several dealerships ahead of time to see what car I really wanted. Then, the email read, "I am looking to purchase, cash, car #xxxxxxx, currently at Safro motors." Please give me your best price on that car or another with the same options or more. Do NOT eliminate any options and bid only ONE price, out the door, including all taxes."

Worked for me.
 
Looks like my next one will be an INTERNET experience. :cool:

ed4copies said:
I did the same thing with my last car. Interesting. There is an "internet salesman" at most dealerships now. After I bought the car (just under $20 grand for a new Durango, with my 100000 mile one in trade), I got an email from my local dealership (who was going to be the servicing dealer) asking me to show them the paperwork. I did. They still could not believe the pricing.

The nice young man who got the deal (yes, it was financed, that got an extra $500 off the price -- no prepayment penalty -- paid off in less than a year) got me in and out of the dealership in less than one hour. Driving my NEW Durango and he had my old one. Called me a week later to make sure I was happy.

ALL the salesmen I encountered were very pleasant -- I went to several dealerships ahead of time to see what car I really wanted. Then, the email read, "I am looking to purchase, cash, car #xxxxxxx, currently at Safro motors." Please give me your best price on that car or another with the same options or more. Do NOT eliminate any options and bid only ONE price, out the door, including all taxes."

Worked for me.
Click to expand...
 
OKLAHOMAN said:
Looks like my next one will be an INTERNET experience. :cool:
Click to expand...
You can't go wrong Roy, my experience was similar to Ed's. I spent a few days at my leisure in my easy chair surfing a few web sites getting options and prices and finally sumbitted my "order" when I was satisfied.

I was directed to a local dealer and was assigned to their "internet salesperson". Basically we discussed everything via email and two phone calls then went to pick up the car. No playing the normal back and forth "let's see if my boss will approve this offer" type games then having to listen to all the "add on plans and services" they usually try to tag onto the purchase.

I met him at the door, went over some paperwork, wrote a check, was given a 30 minute walk around familiarization/inspection and a 5 mile inspection drive, was introduced to the service manager then I left, my total time at the dealership was under 2 hours.
 
When I bought my new car 5 years ago, I already was preapproved up to $50,000. That of course was ridiculous, as that would have basically been over half my paycheck at the time. I knew what I wanted to spend, and I researched the cars I was interested in over the internet. Went in on Dec 23 at 4 pm. Everyone was trying to leave to go to the employee christmas party and get trashed. The salesman tried all the pitches and junk. I laid my down payment check and my pre-approval letter from the bank on the table and then sat there with a blank expression on my face during every hemm and haw until he realized I wasn't going to play games. I had named my price and wasn't budging.

I also told him that I wanted the tires balanced as they were out of balance, and he tried to tell me that was from the car sitting on the lot and it would go away with driving.

Of course I had to tell him that I had worked for a tire store putting myself through college and that tires hadn't developed flat spots in them since the switch from bias ply tires to radials. His one co-worker left in the building in then next cubicle could be heard snickering while he tried to come up with a reply to that.

But car salesmen aren't nearly as bad as service managers. They automatically assume that someone knows nothing about cars because they bring it in for service or a recall. On my old truck I had to take it in for an ignition switch recall, and the service manager said he checked my transmission fluid and found metal shavings in the tranny and it would probably need replacing soon, and if I did his tranny flush procedure at 150 bucks it might "save" the tranny.

I just laughed. He got all huffy and asked what I was laughing about. I told him that he could shove his procedure up his you know what because I had just installed that newly rebuilt tranny last weekend. I thought about reporting him to his manager, but seeing as how they still had my truck in the bay for the recall, I decided against it.

Of course I sold the truck 6 years later with 80,000 miles on that rebuilt tranny without his transmission service.
 
The last new car I bought was for my daughters graduation a couple of years ago. The local dealership had an ad in the local weekly paper which came out on thursday which had a car at a good price. I went to look at it friday and the sales manager told me that price was only good though that day as it was the last day of the month and they had a special rebate on it from GM. I told him I would have to pass because my daughter would not be able to look at it untill saturday. He then told me if we can come in around 9 to 10 they would date the paperwork for friday. We arrived about 10:15 and while she test drove it I tried to get a better price. The sales manager told me the advertised price was the best they could do. After driving it my daughter decided she liked it so I told the sales manager we would take it. With me standing their with my checkbook in hand the sales manager raised his voice and said I would have to wait untill monday to see if GM would still make the deal because he told me to be there by 9 o'clock. To me a sales manager is very stupid to raise his voice to someone standing their ready to pay cash for a new car and if there was a problem with selling me the car at the advertised price he should have said something when I was trying to get a better price not in the middle of the showroom when I was ready to pay for it. Needless to say I went to another dealership 25 miles away and got just as good a deal without the special rebate that I found out was because that particular car had been on the lot for 6 months. I have looked at other new cars since but have left due to their sales tactics and have ended up buying from a local used car dealer that handles only late model ,low miles cars,and let someone else take that big first year depreciation.
 
altaciii said:
Brian, they are not all snakes. Roy, what type of dealership did you go to? The business has changed in a whole lot of ways at many dealerships. However, there are still more than a handful of dealers that treat their customers as if it were still 1980. There are dealers that do not do the back and forth that Roy experienced, you just have to look for them. I am one of those salesmanagers that Brian believes are all snakes. I have been in the business for 28 years 10 months and 5 days. The practices that Roy experienced were prevelant when I started and continue on today. Some people never learn. I learned many years ago that no one has to lie to sell an automobile. The grinding that took place only left the customer with the proverbial bad taste in their mouths and let them spread the word of their experience to other potiential clients. Many businesses have learned, as our dealership has, that the happier we keep a customer the more he will return and the more he will refer new customers to our business. I take offense to the notion that all salesmen and SALES MANAGERS are snakes. I have made it my business to steer away from the sterotypical car salesman and am an upstanding member of my community or as Brian so gently put it snake pit. Every customer has a choice to buy where he wants. I make it a point to meet every customer at the start of the selling process to avoid the "5 hour wait". The process of selling a car, of allowing someone to spend a large amount of money, is going to take more than just a few minutes. If a customer spends more than 2 hours for the whole process it is too much for me. My advise is to talk to people about a potential dealership and find out about their selling process before you venture in the combat zone. Roy, I'm am truly sorry about your experience in purchasing your new ride and I hope you feel good about the car you purchased. I hope that you tell your friends about your experience with that particular dealership and tell them to avoid it. If enough people stay away, then maybe, just maybe, they too will change the way they do business. Sorry about the rant, we were really busy today. I'll shut up now. Thanks
Click to expand...

Thanks for being one of the good guys, it's nice to know there are still some out there!
 
bitshird said:
Back in the early 70s Playboy wrote an article about the shenanigans of a salesman, it was my wife's aunt's ex husband, this guy was the Cream de la cream of creeps, he would act like he was crippled pulling his limp when ever necessary for sympathy,. He was the number one salesman for a guy named Cal Worthington, it was a Dodge dealership in Downey Ca. Actually in real life just a little sleazier than Playboy made him out to be, I had the pleasure of decking his butt at a family gathering when he tried to grab parts of my wife that only she and I could grab, funny thing he forgot to limp during the fight.
Click to expand...

He's still in business!!!!! I see his commercials al the time.
 
LOML and I have bought several new cars and I have come to this conclusion, the longer they keep you on the lot wheeling and dealing, the less likely you are to leave and go to another dealership. You have time invested in the deal and they are breaking you down making you tired so you'll just get it over with and not have time to shop around. JMHO!
 
You must log in or register to reply here.
Back
Top Bottom