Drcal
Member
I ordered 8 blanks from Bob's Exotic Woods----bad experience. Four of the blanks are not what I ordered and to make things worse, the shipping for 8 PEN BLANKS was astronomical! I paid a total of $15.20 for shipping and insurance. It cost them $4.90 to ship it (small priority box) and $2.25 in insurance----total of $7.15.
They claim the ad said 11/16" but they are even less than 11/16" (the add for these particular blanks is no longer on their website for me to confirm this. They will give me a refund of what I paid for the 4 blanks that are too small but what it means in the end is that I will have paid $52.34 for the other 4 redwood burl blanks (the ones I am keeping.) - $15.20 in original shipping and ins and $4.90 + $2.25 ins in return shipping + $29.99 for blanks. I want to exchange them because at least,
with an exchange, I will get something for the $22.35 I will have put out in shipping and ins for a tiny quantity of blanks.
My experience with most vendors of pen turning products is that they are generally honest and accommodating. There is always an exception. Anyone have any suggestions as to what I should do?
Carmen
They claim the ad said 11/16" but they are even less than 11/16" (the add for these particular blanks is no longer on their website for me to confirm this. They will give me a refund of what I paid for the 4 blanks that are too small but what it means in the end is that I will have paid $52.34 for the other 4 redwood burl blanks (the ones I am keeping.) - $15.20 in original shipping and ins and $4.90 + $2.25 ins in return shipping + $29.99 for blanks. I want to exchange them because at least,
with an exchange, I will get something for the $22.35 I will have put out in shipping and ins for a tiny quantity of blanks.
My experience with most vendors of pen turning products is that they are generally honest and accommodating. There is always an exception. Anyone have any suggestions as to what I should do?
Carmen
