Received from CS USA today:
January 2, 2007
Dear Valued Customers,
It has come to our attention that internet orders placed through our website- www.woodturnerscatalog.com between December 28th and January 2nd have been lost due to server problems experienced by our web hosting company. If you placed an order between December 28th and January 2nd and received a blank confirmation email, please contact us so that we may replace your order. We will be happy to upgrade your shipping to 2nd day air at no additional charge. We extend our most sincere apologies to those valued customers who are affected by this problem and assure all our customers that measures have been taken to prevent this from occurring in the future.
We look forward to hearing from you and thank you for your patience in this matter.
Sincerely,
Darrel Nish
President